You have questions – we have answers!

Unlock the full potential of your direct service workforce with DirectCourse. Here, we’ve answered your most pressing questions, helping you make informed decisions to elevate the quality of care and support you provide. 

Yes, DirectCourse’s curriculum is not only research-based but also grounded in evidence. Developed through strategic collaborations with Elsevier and nationally acclaimed research and training centers, our curriculum sets the industry standard. 

Who are our collaborative partners? 

  • University of Minnesota’s Research and Training Center on Community Living: Specialists in community-based support. 
  • Institute for Community Inclusion at the University of Massachusetts, Boston: Known for their groundbreaking research. 
  • Department of Social & Behavioral Sciences within the School of Nursing at the University of California, San Francisco: Experts in health behavior and community health. 
  • Temple University Collaborative on Community Inclusion of Individuals with Psychiatric Disabilities: Leaders in psychiatric disabilities and community inclusion. 

Oversight and peer review 

Each course undergoes a rigorous vetting process, directed by a National Advisory Board comprised of thought leaders specializing in the relevant subject matter. Further, every course is peer-reviewed by an Editorial Board to ensure the utmost quality and accuracy before being published. 

Your staff’s improvement is one of the core objectives of DirectCourse. Our content is meticulously designed to elevate, inspire, and professionalize your workforce. We aim to empower your team to provide unmatched support to individuals with disabilities, fostering self-determined lives within the community—a vision once considered unattainable by many. 

Tone and approach 

We’re committed to resonating a compassionate and supportive tone throughout our courses. This emotional quotient of our content aims to contribute to the tangible goal of community inclusion for each individual supported. 

Upon the successful completion of each lesson, learners are awarded a Certificate of Completion. Our robust Learning Management System (LMS) goes a step further by archiving all grades and completed hours into a comprehensive transcript. This transcript can be provided to learners for their personal records. 

For administrative ease, our system also includes a specialized reporting tool. This allows organizational leaders to effortlessly pull data related to course completions, making audit processes more streamlined and less stressful. 

Yes, we understand that you may have valuable training materials of your own. That’s why DirectCourse enables you to upload a wide variety of commonly used file types from your computer. You also have the flexibility to allocate credit hours and grades to these materials, making them a seamless part of your team’s learning journey. All these details are meticulously archived in the learner’s transcript for future reference. 

Yes. DirectCourse takes compliance and quality standards seriously and our curriculum is fully aligned with the Home and Community-Based Settings Rule. For a comprehensive understanding of how DirectCourse maps onto the HCBS Settings Rule, feel free to click here to access our detailed crosswalk. 

Absolutely. The College of Direct Support (CDS) curriculum isn’t just comprehensive; it’s also accredited by the National Alliance for Direct Support Professionals (NADSP). This ensures that it adheres to the highest industry standards and prepares you to excel in the NADSP certification exams. Numerous learners have successfully utilized the CDS curriculum as a pivotal resource for passing their NADSP certification tests.

Yes. The CES curriculum serves as a comprehensive resource for those aiming to acquire an ACRE certification. The coursework is a vital component of a two-tiered certification process that also includes specialized training, delivered remotely by content experts at U-Mass Boston’s Institute on Community Inclusion. For further details about this certification process, you can click here. 

Moreover, the CES curriculum is geared to help you successfully clear the APSE CESP exam and has received approval for offering continuing education credits by the Commission on Rehabilitation Counselor Certification (CRCC). 

Our DirectCourse curricula are facilitated through Elsevier’s robust Learning and Performance Management Solution, Elsevier Performance Manager. This platform enables learners to access their courses anytime, anywhere, under the guidance of their internal learning administrators. 

Moreover, the adaptability of DirectCourse allows for seamless integration with third-party Learning Management Systems (LMS) that are SCORM 1.2 or AICC compatible (note: certain contract types may not be eligible for this feature). 

For learning administrators, the platform provides the flexibility to customize modules down to the lesson level. This means personalized learning plans can be developed for each role within your organization, ensuring that the training is relevant and effective. 

The investment in DirectCourse content is tailored to meet your organization’s unique needs. Several factors determine the cost, including the number of learners you plan to enroll, the scope of curricula you wish to subscribe to, and the length of your contract term. Additionally, we offer specialized pricing for certain states based on state-level DirectCourse contracts. 

To get a customized pricing plan that aligns with your organization’s requirements, we encourage you to contact us.

At DirectCourse, we prioritize comprehensive learning by offering full-curriculum subscriptions. This means that when you subscribe to a curriculum, such as the College of Direct Support, you gain access to all the courses and lessons within that set. This approach allows your learning administrators to craft custom modules at the lesson level and across courses. They can then assign these tailored learning plans to any learners within the scope of your contract. 

Yes, DirectCourse is a certified provider of both Contact Hours and Continuing Education Units (CEUs). 

  • Contact Hour: A unit of measure that equals 60 minutes of instructional time. 
  • CEU (Continuing Education Unit): A standard unit of measure that equals 10 contact hours. 

Note: The term “CE” is often used broadly to refer to Continuing Education. With DirectCourse, your learners have the flexibility to earn either Contact Hours, CEUs, or both, as we are an approved CE provider. 

If you are looking for your DirectCourse login for Elsevier performance manager, there is a unique URL for each organization. Please contact the education coordinator at your organization to locate the specific URL and credentials that will allow you to log in. You can also call our Customer Care and Technical Support team at 1-866-344-2088, between 9 a.m. and 5 p.m., Monday through Friday. Or you can email us anytime at customercare@elsevier.com.

Still have questions? Please contact us today.