Support your organization in developing the knowledge and skills of supervisors, managers, and those pursing leadership roles. 

The College of Frontline Supervision, Management, and Leadership (CFSM) content is for supervisors, managers, and leaders who want to apply best practices in support, management, and workforce development across roles in disability, aging, and other long-term services and supports (LTSS). It supports skill development in the following areas:  

  • Recruiting, hiring, supervising, and training direct support workers and other employees  
  • Assessment, service planning, and support coordination for people receiving services  
  • Collection and analysis of data related to service outcomes and/or organizational performance and quality improvement  
  • Implementation of service policy and regulations  
  • Fiscal management and planning  
  • Organizational leadership  

By providing education to your frontline teams, your entire staff will be more effective and your support will have greater impact. The College of Frontline Supervision, Management, and Leadership (CFSM) content was developed in collaboration with the Research and Training Center on Community Living at the University of Minnesota.  

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Curriculum Courses

The College of Frontline Supervision and Management curriculum covers key areas of leadership:  

  • Business Practices and Organization Development  
  • People We Support  
  • Supervision and Leadership  
  • Workforce Development  

Together, these topic areas will empower your managers and supervisors to continue developing their leadership, knowledge and skills.  

Explore additional resources

Learn more about the partner organizations we collaborated with to develop our curricula.

See how DirectCourse has improved support for organizations like yours.

Learn how we provide a standardized set of skills through this training program.